Modern Workplace Learning: A Resource Book for L&D (2015)

Please note: Modern Workplace Learning 2018 provides updated content for this book.

mwl-coverPublished October 2015

Jane Hart’s book is packed with practical advice and guidance to help L&D transform their workplace learning practices both through the provision of modern training content and the promotion and support of continuous, everyday learning in their organisation.

The book is structured into 50 mini-chapters and is 213 pages long – the Table of Contents appears below. The book includes nearly 400 references to tools, articles, and other resources, and an online resource site supports the book.

The book is available via Lulu Press

New Price for 2017


“Great book Jane! You are my go to person for the tools and techniques to help business analysts add rocket fuel to their professional growth.”

“Thank you for sharing this amazing resource! It is a treasure chest full of useful frameworks and inspiration from new tools I can’t wait to put into practice.”

“I spent some time this weekend reviewing the book and I am so excited to try the framework you present … This is a very hot topic right now in our organization and is really beginning to shape staff learning.

“My book arrived yesterday and I have started reading it. Really liking the book and will be a great resource as I endeavour to shape my learning and development strategy.”

“I am finding all of your materials and suggestions extremely helpful!”

“Thanks for the book Jane – the resources have been a real lifesaver for me on a recent tricky assignment :)”

“I’ve been waiting for this with much anticipation and look forward to exploring its content and discussing this with others. Your Social Learning Handbook has been invaluable to me and I expect it will be the same with MWL.”

Table of Contents


Factors influencing a need for change in workplace learning

  1. Training is often ineffective or unappealing
  2. The Web is changing the way we learn
  3. The way people prefer to learn at work is changing
  4. The importance of informal and experiential learning
  5. A shift from knowledge worker to learning worker

Modern Workplace Learning (MWL) means

  1. MWL means supporting all the ways we learn at work
  2. MWL means loosening control of workplace learning
  3. MWL means providing modern training and promoting everyday learning
  4. MWL means a focus on performance
  5. MWL means a performance consulting approach
  6. MWL means a range of new services
  7. MWL means utilising a wider range of platforms and tools
  8. MWL means a range of new activities
  9. MWL means new L&D roles and skills
  10. MWL means new mindsets


  1. Don’t require people to complete an online course
  2. Don’t expect trainees to have to remember everything
  3. Reduce the size of content from hours to minutes
  4. Tap into the power of video and animation
  5. Encourage and support social content
  6. Ensure content is accessible from any device
  7. Exploit the potential of smart devices
  8. Make use of smart devices in the training room
  9. Provide drip-feed training
  10. Use your ESN to offer guided social learning experiences
  11. Use your ESN to support a face-to-face training event
  12. Set up a Learning Lounge (or Learning Network)
  13. Understand the difference between games and gamification
  14. Look out for opportunities for virtual and augmented reality
  15. Stop referring to your people as learners


  1. Help a manager understand everyday learning
  2. Help a manager develop individual potential
  3. Help a manager build a learning worker mindset
  4. Help individuals extract the learning from the work
  5. Help individuals become independent learners
  6. Help individuals with their Individual Learning Plans
  7. Help individuals create Professional Learning Portfolios
  8. Help individuals build their PLNs
  9. Help individuals to “learn the new”
  10. Help individuals discover online courses and resources
  11. Support personal daily learning workouts
  12. Support social mentoring
  13. Set up a Learning Concierge service
  14. Help a manager understand social collaboration
  15. Help a manager to build a social team
  16. Help a group to share
  17. Help a group to work out loud
  18. Help a manager understand social engagement
  19. Help a group to make the most of the ESN
  20. Set up or support a community of practice